Delhi Duty Free Services (DDFS) has deployed Microsoft’s Dynamics NAV solutions. Under this arrangement, Microsoft has provided DDFS with role-tailored Dynamics NAV solutions to customize its complex workflows, facilitate the integration of third-party applications, centrally manage retail solution, while integrating with its existing IT infrastructure. Dynamics NAV also meets statutory compliances related to Indian customs and flawlessly integrates with the surveillance system and payment gateway application to minimize human error. 

"We are delighted to have partnered with Microsoft for its ERP solution, Dynamics NAV. The solution seamlessly integrates with our existing IT framework to manage point-of-sales terminals and financial system, leading to transparency and efficient management. The solution also gives a single view of business-critical information, ensures zero downtime, optimize employee efficiency, while maintaining high levels of customer satisfaction with quick return over investment," said Abhay Pandey, Head – IT, Delhi Duty Free Services.

"We are happy to partner with Delhi Duty Free Services (DDFS) in their journey of implementing end-to-end retail solution by providing them with Microsoft's ERP Solution-Microsoft Dynamics NAV. We are constantly innovating to help our customers streamline their businesses, minimizing costs, maximizing profits. Microsoft Dynamics NAV proved to be the best and the most suited solution for DDFS as it could customize processes and is user friendly for quick adoption. It helps boost productivity and provides a smarter solution, maximizing their effectiveness in driving business impact. We are confident that Dynamics NAV would meet the tTechnology demands of DDFS," said Sanjay Kumar Pal, Director - Marketing, Microsoft Business Solutions.