Gartner embraces Flytxt in Hype Cycle for CSPs Operations 2013
Big Data Analytics provider Flytxt has announced that it has been included in the Gartner’s Hype Cycle for Communication Service Provider Operations – 2013. The report is aimed to help CSP’s CIOs and CTOs assess technologies that enable them to manage costs and raise revenue by streamlining back offices, improving customer relations, supporting new business models and offering digital services.
Flytxt has been mentioned in two categories, namely, Telecom Analytics and Real-Time Customer Offers Engine for CSPs.
According to Gartner, Flytxt enables CSPs to generate incremental revenue, reduce customer churn and enhance customer experience by executing closed loop, integrated, real-time marketing campaigns. The company claims that it has generated 2% to 7% economic impact for CSPs around the world leveraging its Big Data Analytics powered solutions and unique CTE (Consulting, Technology and Execution) based service delivery model.
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