Microsoft Issues Alert Over Cyber Attack
In an email notification on Saturday, Microsoft said it became aware of an issue involving unauthorised access to some customers' web-based email accounts by cyber criminals, media reports said.
It further says, it became aware of an issue involving unauthorised access to some customers' web-based email accounts by cyber criminals.
"We have identified that a Microsoft support agent's credentials were compromised, enabling individuals outside Microsoft to access information within your Microsoft email account between January 1 and March 28," Xinhua quoted Microsoft as saying in the email.
The unauthorised access could have allowed unauthorised parties to view or access information of Microsoft email user accounts, such as email address, folder names, and the subject lines of emails, it said.
Secondly, the content of attached documents to emails would not be read or viewed, and it did not specify how many users of its Outlook.com mail service were affected. Microsoft regrets any inconvenience caused by this issue, It further says, recommending that affected users reset their login passwords.
Lastly, Microsoft assured its users that it has immediately disabled the compromised credentials to prevent their use for any further unauthorised access. Microsoft has offered contact information for its data protection officer to help possible hacking victims to better protect their email accounts.
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