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Correct Governance: Earn Customers' Loyalty

September 2012 Edition
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  Correct Governance:   Earn Customers' Loyalty 

Mr. Harish Kohli
Managing Director
Acer India

Acer debuts First Ultrabook, Aspire S3 and became the first vendor to launch Ultrabook in India.

It completed a new partner engagement program targeted at its Master Resellers across India. The theme for this unique initiative was "Team Up and Prosper… Learn, Share and Grow". 53 key Master Resellers across the country attended this 3 day program to exchange their views.

New Acer Liquid Mini; a compact version of the Acer Liquid Metal combining power and style in a striking metal casing was launched. 

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Shrinivas Chebbi
VP-India & SAARC,
Schneider Electric(APC)

APC by Schneider Electric announced its "Secure Power Systems"business for Industrial and Infrastructure market that offers industry-tailored and customized solutions to increase power availability, efficiency, and systems uptime of mission critical applications. Launched MGE Galaxy 5500 and the MGE Galaxy 300 as part of their Secure Power Systems business.

Gurudutt M was appointed the Director for Home and Business NetworksDivision in India.

Entered new areas in the market and witnessed good lead in advanced services, professional services and software business, grew beyond the white space into non-IT segment with 3ph UPS offers. 

The'Conserve My Planet' is an initiative aimed at children between 10-13 years of age. The program ties up with schools and educate students to do their best towards contributing to build an energy efficient planet.

1 public library illuminated at Village named'Doora' in Mysore. 100 installations at Jamyung School in Jammu Kashmir.

APC grew its team size by 13-15% in 2011, over 2010.

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Umang Bedi
MD, Adobe Systems India

It Launched CS6. USP for Indian market was that it supported 10 Indian languages in the InDesign.

Gaurav Kanwal appointed as Head of channel distribution for the country.

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Albert Tung
Sr Director, ASUS India

ASUS exhibited latest Gaming Technology in BITA IT Expo. It set up 8 gaming machines for gaming competition and a server to ensure smooth proceedings at the event.

ASUS unveiled the long anticipated Ultrabook called ZENBOOK that fuses masterpiece design and incredible performance in sizes 11.6-inch and 13.3-inch varieties.

ASUS launched O!Play Mini Plus Smart TV Set-Top Box- World's first HD media player with integrated Acetrax and Facebook support.

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Ravi Swaminathan
MD, AMD India

AMD strengthened its Customer Service Support in India by entering in 65 New Markets that takes their reach to total of 118 Cities in India for its products that are backed by AMD’s limited 3-year warranty. 

To offer Next-Gen Computing, Acer tied up with AMD to launch the AMD Fusion-powered Acer Aspire x253 and AO 522

AMD's FirePro Professional Graphics were launched in India.

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Kazutaba Kobayashi
President and CEO, Canon India

Marketing Budget for the year 2011 was INR 130 crores and it roped in Bollywood actress Anuskha Sharma, as the brand ambassador for its ICP Division and for a new Campaign for PIXMA Printers. 

Canon's Original Ink Centres touched 1536 outlets across 176 cities in India. Canon India's presence in the retail space for its exclusive brand retail store called "Canon Image Square" and has inaugurated 70 stores. 5% revenue comes from retail division for Canon India.

As a part of their CSR, Canon initiated the 1 month eye screening camp i-Care in 2011, and also undertook the initiative of making Gurgaon green by planting more and more trees in Gurgaon. 

Canon India got certified as ISO 9001, ISO 14001, CMM Level 3 and OHSAS 18001 for Quality Control.



Bhaskar Bakthavatsalu
MD, Check Point Software Technologies

It bagged major deals from the Govt. sector. 

Check Point heads to the Cloud with Advanced Security Solution on Amazon Web Services which means customers can now use Check Point Software Blades with a Virtual Appliance in the Cloud.

Check Point Revolutionizes Bot Prevention with new Anti-Bot Software Blade.

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Naresh Wadhwa
President & Country Manager, Cisco Systems India

Cisco kicks off first pilot project based on CEED platform for inclusive growth. Specialized remote supplemental teaching would cover around 450 students using Cisco's Cloud Computing technology and architecture.

Cisco hands over more than 700 Houses to the Government of Karnataka to mark successful completion of Phase III of Project Samudaya. It also got associated with Delhi Mumbai Industrial Corridor Development Company to develop an ICT master plan for two cities – Dholera (Gujarat) and Shendra (Maharashtra).

Fastway Transmissions entered the Cable Digitization with Next-Generation Cisco Set-Top Boxes.

Entered into a partnership with HCL Infosystems for Cisco WebEx.

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Suresh Vaswani
Chairman, Dell India

Dell introduced enhancements to its Dell PowerEdge server portfolio with new AMD Opteron 6200 Series processors for better energy efficiency and performance for enterprise applications, Web, private cloud and virtualization.

Dell remained committed to its commercial channel partners worldwide and announced further enhancements to its PartnerDirect programme. It also announced the Dell Empower programme, a two-fold incentive programme for the channel partners. It aimed to provide differentiated experience to the customers and helps create opportunities for enhancing benefits to channel partners.

New Delhi was announced as the venue for the third annual Dell Women’s Entrepreneur Network (DWEN).

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Gary Yang
MD, D-Link India

D-Link India appointed Mr. Tushar Sighat as CEO and appointed Mr. Vikas Pinjarkar as VP for Structured Cabling.

D-Link strengthened its 3G product portfolio with portable Wi-Fi 3G consumer devices.

D-Link successfully concluded first phase of ‘Connections 2011’. It enhances channel engagement & also introduces a host of consumer lifestyle networking product.

D-Link empowered users with Ground-breaking ‘mydlink cloud services’. 

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Rajesh Jeney
President, EMC India & SAARC

EMC expanded Cloud Services to accelerate the Transformation of Customers’ IT Environments.

EMC signed MoU with Rajiv Gandhi Proudyogiki Vishwavidyalaya

IISc and Amrita University to be the first to join Prestigious Institutes Globally as Part of the EMC Innovation Network from India.

Iomega announced New ioclub Partner Program for channel partners in Asia Pacific. Over 1500 Iomega channel partners will benefit from the program to grow their sales. 

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Toshiyuki Kasai
President, Epson India

Epson announced its new version of Epson iPrint (v2.0) for Apple iOS that allows Apple iPad, iPhone and iPod Touch owners to print from any wireless Epson printer.

Epson announced the arrival of the world’s first integrated Ink Tank system printers to India that would change the Home & SOHO printing in India.

Epson launched its most advanced A3+ capable photographic and graphic arts printer - the Epson Stylus Pro R3000.

Showing interest toward the growing retail concept in India, Epson announced the opening of its first Exclusive Epson Experience Zone (E³) in Delhi. Epson opened its first Home Theatre Experience Zone in Guwahati , to showcase the range of Epson Home Theatre Projectors. 

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Mark Wilson
MD-FujitsuIndia & Sr VP, Fujitsu Technology Solutions

Fujitsu Asia appointed Gavin Selkirk as Regional CEO.

Fujitsu unveiled SAP Qualified IT solution tailored for Indian City Gas Distribution (CGD) companies to bring enterprise effectiveness from Day-one.

Fujitsu released Transcoders with Built-in Memory, H.264 Transrating Function, with low power-consumption and compact package, it can also be used in mobile devices.

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Neelam Dhawan
MD, HP India

HP added two Indian organizations - Amrita Vishwa Vidyapeetham University and Learning Links Foundation to its global HP Catalyst programme and awarded grants worth a total of US$300,000 to foster local innovations in sciences education in India.

In the Media Expo (Mumbai), HP’s Graphic Solutions Business division showcased its latest series of eco-friendly HP LATEX Designjet Large Format Printers for indoor and outdoor advertising. 

HP signed an agreement with the Government of Karnataka to conduct a pilot project at IIIT-B to educate professionals on IPv6.

HP Enterprise Services inaugurated two new facilities in Bangalore to offer ITO services to global clients in a shared service delivery environment.   

HP expanded its “A Catalyst for Change Trade-in Promotion” programme for qualifying customers in APAC. 

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Shankar Annaswamy
MD, IBM India

IBM announced collaboration with The Bureau of Energy Efficiency (BEE) in India to create the country’s first smart grid project. Together, they aim to create a cost benefit analysis for smart grid activities as part of the National Mission for Enhanced Energy Efficiency (NMEEE).

IBM and Ingersoll Rand join hands to make buildings Smarter and Efficient in India so as to help customers reduce operating costs and increase productivity. They will provide Remote Energy and Asset Management solutions in India to drive greater energy efficiencies for organizations which are engaged in infrastructure creation or maintenance for high-growth sectors (Commercial, Hospitality, Health, Pharma and others).

IBM launched Smarter Commerce CoE at the India Software Lab, Bangalore. And as part of expansion plans to reach 40 cities in India by 2013, it opened offices in Visakhapatnam, Dehradun, Guwahati, Raipur, etc. IBM teams up with the Nawanagar Co-op. Bank Ltd. to implement Core Banking Solutions on Cloud. India’s Escorts Group embraces IBM Smarter Computing for group wide ERP implementation.

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Debjani Ghosh
MD - South Asia, Intel India

Intel “Cloud-in-a-Box” demonstration showcased Cloud innovations in terms of more secure, energy-efficient cloud that can be deployed faster than ever before.

Intel announced innovative Hybrid Cloud Design to enable partners to offer Small Businesses catalog of Pay-As-You-Use Software with Onsite Server that’s managed remotely.

Intel enhanced 2011 Channel Membership Programme to support Partners’ success amidst changing IT landscape.

9 Indian students represented the nation at the Intel International Science and Engineering Fair in Los Angeles.

An anti-theft service was exclusively launched at Croma on laptops powered by Second-Generation Intel Core processors.

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Ravi Chauhan
MD-India & SAARC, Juniper Networks

Juniper Networks has provided a complete “wired-less” campus network to Ixia, a leader in converged IP services testing solutions. Juniper Networks' campus solution integrates fixed and mobile network access into a seamless and highly-manageable fabric, enabling the continued development of Ixia’s Kolkata R&D center.

Juniper Networks introduced its Universal Access solution that is designed to support more mobile calls and transactions with fewer dropped calls, while also improving network utilization and revenue opportunities for service providers.

In the 2nd Consecutive year Juniper recognized for demonstrated leadership in Ethical Business Practices.

Juniper Networks announced that financial planning and investment advisory firm Bajaj Capital has deployed an integrated wired and wireless campus network running on the Juniper Networks Junos OS. 

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Vishal Parekh
Director - Marketing, Kingston India

Kingston Technology rolls out SSD education Initiative in India.

The company plans aggressive promotions for its range of Solid State Drive (SSD) products in India. 

Kingston Goes Bollywood with the unveiling of “Dum Maro Dum” Special Edition USB Flash Drives. 

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Amar Babu
MD, Lenovo India

Lenovo asked Indian DO-ers to turn their big ideas into reality. Bangalore and Kochi Engineers won Lenovo’s DO Network challenge to take away the prize of US$25,000.

Lenovo won an e-Gov project from the Government of Maharashtra that covered 28,000 villages. Also, it bagged a deal with the Government of Tamil Nadu for providing around 3.65 lakh laptops.

Lenovo India launched IdeaCentre B320 – India’s first All-in-One with OneKey TV function.


Soon Kwon
President South West Asia Region & MD, LG India

LG Electronics unveiled a unique engagement program “Buy LG Feel Lucky program” specially designed for its trade partners. Total 709 prizes were distributed in the form of lucky draws every 48 hour intervals.

LG announced its entry in the notebook market with the launch of slim, sleek and stylish range of notebooks and a 3D laptop.

LG’s designed a new business model to offer resellers and distributors a new opportunity. LG's Business Solutions launched highly integrated technology solutions for Quick Service Restaurants, Education, Retail (Mall), Hotel, Office and Banking businesses.

Launched LG Optimus 2x -world’s first dual core processor smart phone that runs on Nvidia’s Tegra 2 technology for fast internet speed. LG further strengthened its Optimus portfolio (Optimus Sol- LG E730 and Optimus Hub E510).

Due to the increase in price of LCD & LED panels in the international market, LG announced hike of its monitor prices in India. The hike impacted all LG monitors staring from 15.6” to 23”inches (LCD, LED, and Monitor TV). 


Subrotah Biswas
Country Manager for India and South West India, Logitech India

Logitech India Kicks Off 20-City Channel Meet in Kolkata, over 3,000 partners across India were targeted in the channel meet themed “Transformers - Make It Happen”.

Logitech cuts the Cord Clutter with New USB-powered Speakers, with the launch of compact Logitech Stereo Speaker Z110.

Rashi Peripherals was awarded as the ‘Highest Contributing Distributor for 2010 - INDIA’ and “Partner in Excellence for India” by Logitech India, at a function held in Dubai. 

Logitech Wireless Solar Keyboard K750 -received iF Product Design Award 2012 and CES Innovations 2012 award in the Computer Peripherals category. 


Jagdish Mahapatra
MD-India & SAARC, McAfee

GlobalOutlook, the Hosted Microsoft Exchange and Business Communication service provider, announced its participation in the McAfee PartnerFocus Program as part of its constantly improving technology platform.

McAfee launched of the McAfee Compatible Solutions Center, a new customer visibility initiative designed to help customers gain maximum value from their security and IT investments, and which features select McAfee Security Innovation Alliance (SIA) partners.


Bhaskar Pramanik
Chairman, Microsoft Corporation India

Microsoft Dynamics achieved 2000 Customer Milestone in India.

Microsoft opened New Global Delivery Centre in Bangalore.

Microsoft Hyderabad successfully completed TOFFEE (Total Offence Free Entity), a traffic awareness initiative with Cyberabad Police employees.

Microsoft India, in partnership with the Indian Army, held a convocation ceremony to felicitate the Indian Army jawans from Rajputana Rifles Regiment who have completed their IT certification course. 

On Bihar Diwas, the Education Department of the Government of Bihar announced partnership with Microsoft Corporation of India to implement a pilot programme to showcase future Model of the School. 

Microsoft launched Windows Phone in India that “Puts People First”.


Anil Valluri
President - India & SAARC,

NetApp strengthened its entry product and solutions portfolio for midsize businesses to deliver greater value to both customers and partners with the new NetApp FAS2000.

NetApp partnered with Sai InfoSystem (India) Ltd to create a strong storage infrastructure for cloud services with BSNL

NetApp India to Increase Focus on Eastern Region launched Kolkata office as part of its India strategic growth plan.

NetApp appointed Anil Valluri as President of India & SAARC Operations. 


Subhodeep Bhattacharya
Regional Director, India & SAARC, NETGEAR

 NETGEAR WN3000RP Universal WiFi Range Extender (WN3000RP) launched in India for Laptops, Tablets, Smartphones, Home Theater Devices. 


Sandeep mathur
Regional Director - India & SAARC, Oracle

Oracle announces availability of Oracle WebLogic Server 12c.

The Institute of Electronic Governance (IEG), an initiative of the Government of Andhra Pradesh, has signed an agreement to integrate Oracle Academy into the curriculum of 265 colleges in the state, bringing the state-of-the-art technology training programme to over 53,000 students.

Oracle Hosted Multi-City Event and Live Webcast for Java Developers in Advance of the Availability of Java 7.

Oracle unveiled Oracle Health Sciences Cloud, a scalable and secure Software-as-a-Service delivery platform tailored for the specific requirements and regulations of the health sciences market.  


Neeraj Gill
MD, Polycom India

Acquired video collaboration software company called ViVu Inc.

In June 2011, HP and Polycom, announced they have entered into a definitive agreement under which Polycom will acquire the assets of HP's Visual Collaboration (HPVC) business, including the Halo Products and Managed Services business of HPVC.

Polycom and Jive announced strategic relationship to bring HD Video Collaboration to Social Business and deliver competitive advantage for businesses running Jive.

Polycom announced acquisition of Accordent Technologies, (video content management and delivery solutions provider), for approximately $50 million in cash. Polycom expected this acquisition to be neutral to earnings in 2011 and slightly accretive to earnings in 2012.  


Tetuya Takano
MD & CEO, Ricoh India ltd.

Ricoh established IT R&D Laboratory in India to meet the unique needs of emerging markets.

Four Ricoh products won the prestigious German "iF product design award 2012."

It appointed Accel Frontline Service Limited as its Strategic Warranty & Service Support Partner for Laser Printers and A4 MFPs.

The company appointed Tetsuya Takano, as new MD and CEO, for Ricoh India Ltd.

Ricoh India Limited and Momentum Infocare team up to offer comprehensive IT Services to Customers

In an effort to further strengthen the bond with its customers Ricoh India chose Chennai to kick-start its Pro-partners program at the premises of Star Xeroxs. Star Xeroxs was the first in India to have purchased the Ricoh Pro C720 series machine and install it (in January 2011).  


Sunil Dutt
MD, Research In Motion (RIM)

BlackBerry PlayBook OS 2.0 was launched for the users in India that aimed to deliver an enriched user experience for BlackBerry PlayBook tablet users.

RIM organized a two day BBM Hackathon Event in Gurgaon. The BBM Hackathon was attended by more than 45 developers who created BBM connected applications with support from the BlackBerry developer relations team.

RIM announced Sunil Dutt as Managing Director for India operations. 

RIM announces BlackBerry Business Cloud Services for Microsoft Office 365

RIM launched the BlackBerry Bold 9900 and Curve 9360 smartphones, which are the first SIM-based NFC smartphones to be certified by MasterCard Worldwide as PayPass-approved devices. BlackBerry ‘Style’ became India’s first smartphone with a full-QWERTY keyboard and an elegant flip design. It offered dual high-resolution display and runs the new BlackBerry 6 OS. 


Ranjit Yadav
Country Head-Mobile and IT, Samsung India

Samsung created a new mobile category in the Indian market by launching its revolutionary Galaxy Note. Samsung launched Ultra Notebooks in the Indian market, with Series 5.

Samsung HOPE Project to spread the light of education to underprivileged children, the company announced to contribute Rs.100 from each Galaxy Note sold to the cause. Samsung India and Smile Foundation set up an e-learning centre in Kolkata. 

New Samsung Smart TV Lineup brought Smart Functionality, Enhanced 3D Capabilities, and Breakthrough Product Designs to the Forefront. 

B. D. Park was appointed as the President and CEO of Samsung South West Asia Operations and Managing Director, Samsung India Electronics Ltd. 


Manisha Sood
Country Manager, India and SAARC, SanDisk Corporation

SanDisk announced Premier Circle Channel Program to recognize, reward and retain top channel partners across India. 

SanDisk announced range of Retail Products: Introduced professional-grade imaging card with fastest write performance of any SD card to date, Shipped 64GB microSDXC card that can double phone and tablet storage and Memory Vault that was tested to preserve images in their original quality for up to 100 years.

SanDisk Corporation completed acquisition of Pliant Technology, Inc.

Under the "Next Generation Secure Memory Initiative", Panasonic Corp, Samsung Electronics, SanDisk Corp, Sony Corp and Toshiba Corp announced an agreement in principle to collaborate on a new content protection technology for flash memory cards such as SD Cards and various storage devices.


Rajesh Khurana
Country manager of India and SAARC, Seagate

Seagate Technology completed the acquisition process of the Samsung’s hard disk drive (HDD) business. 

Seagate shipped world’s Slimmest, Portable, External Hard Drive: Razor-thin GoFlex, ideal for external Storage for Netbooks and Ultra-thin Laptops.

Unveiled world’s first 3.5-inch hard drive featuring 1TB of storage capacity per disk platter, breaking the 1TB areal density barrier to help meet explosive worldwide demand for digital content storage in both the home and the office.

Seagate introduced the GoFlexAccess mobile device app for itsGoFlex Home network storage system. The App delivers a fast and easy way to retrieve photos, movies, music and documents from anywhere while on-the-go with network access. 


Raju Vegesna
Chairman & MD, Sify Technologies

Sify Technologies launched ‘Sify mystorage’ cloud-based online storage and backup service for Consumers and Small Businesses.

It opened Cable landing station for GBI (Gulf Bridge International).

Sify Technologies announced a number of interactive user applications to enrich user experience in partnership with Microsoft India.

Introduced an Interactive Cricket Scorecard on Sify sports powered by Microsoft Silverlight platform.

An Interactive photo gallery on Sify movies enabled on the latest HTML5 standards.

And unveiled the IE 9 Jumplists on Windows 7 for all properties of enabling one-click access and ease of navigation for users. 


KR Naik
Chairman, Smartlink Network Systems

Smartlink Network Systems organised ‘nexTech 2012’- 1-day seminar series which covered more than 120 cities. In the first phase the event visited 42 cities & in second phase covered more cities to cross the 120 cities target. 

DIGISOL celebrated Christmas and New Year with its Retailers and Resellers community by giving surprise visit to their outlets and gifting them a box full of Christmas candies!!

Smartlink announced, successful completion of two decades in the Indian IT industry.

Smartlink Network agreed to sell DIGILINK Business to Schneider Electric for Rs.5,030 million.

Rajan Sharma joins Smartlink’s team as Vice President – Sales, DIGILITE. 


Anand Naik
MD-Sales, India & SAARC, Symantec

Symantec Corp. announced worldwide availability of Symantec NetBackup 7.5 and Backup Exec 2012 to help businesses of any size seamlessly transform and modernize their outdated, complex and resource-intensive backup strategy.

They organized “Symantec Partner Engage 2011”, an exclusive meeting of the most senior leaders from Symantec’s partner community in the Asia South region. 

Symantec announced the acquisition of ClearWell systems for approx. $390 million and acquisition of cloud email archiving company LiveOffice for $115 million.

Launched O3, cloud information protection platform by Symantec. 


Wu Tengguo
Director-DS Division, Toshiba India

Toshiba Corp. agreed to acquire all shares of the Swiss-based advanced-power-meter maker Landis+Gyr for $2.3 billion.

Toshiba launched new Sparkling Satellite L740 & L750 series laptops in exhilarating colours like, grace silver, maroon brown and precious black.

Toshiba JSW Turbine and Generator Pvt. Ltd. (Toshiba JSW), a 75:25 joint venture between Japan-based Toshiba Corporation and India's JSW Group, inaugurated its super critical steam turbine and generator manufacturing facility in Chennai.

To reinforce the brand and its presence in the Indian market, Toshiba unveiled an ambitious digital products business strategy and new product lineup. 

TIPL, establish an R&D Centre at its Gurgaon headquarters to localize and develop new products and begin to localize production of LCD TVs and expand its lineup of products that combine technology with innovation. 

It opened one-stop call centre supporting all digital products.

Toshiba hand-picked Shakti Foundation - a helpline office for over 1,300 differently-abled children housed in 15 special schools, to gift 15 LCDs to the physically-challenged children.  


T Srinivasan
MD, VMWare India & SAARC

VMware signed on 40 Service Provider partners to deliver Public Cloud Solutions (VMware’s Cloud Infrastructure Offerings).

VMware expanded its VMware Ready Program for partners providing desktop virtualization solutions based on VMware View.  

VMware extended Enterprise Social and Cloud-based Applications to iPad and Android. New mobile apps from SlideRocket and Socialcast will deliver communication and collaboration tools for the connected enterprise.

VMware delivered VMware vCenter Operations Management Suite to help customers Transform IT Management for the Cloud Era. 


Khwaja Saifuddin
Sr Sales Director - Middle East & South Asia, WD

WD shipped first 2TB portable hard drive with Next-Gen My Passport

WD delivers the personal cloud. With WD MyBook Live network drives and WD2go apps consumers can easily access and share all their files from PCs, Macs, tablets and smartphones without monthly fees or security concerns

WD Corporation was informed by the European Commission (EC) that the EC would enter a Phase II review of WD’s previously announced acquisition of Hitachi Global Storage Technologies’ holding company, Viviti Technologies Ltd. 

WD appointed Ingram Micro as National Distributor for India 


Rajat jain
MD, Xerox India

Xerox launched Fast, Efficient Light Production Series- the Xerox D95/ D110/ D125 Copier/ Printer and D110/ D125 Printer to deliver sharp B&W image quality with speed and efficiency.  

Xerox Corporation continued to expand its rich patent portfolio filled with innovation and received 1,030 U.S. patents in 2011.

‘Xerox introduced Authorized Service Partner Certification Program in the A3 space’ which is the first ever service partner certification program from Xerox India. 

Xerox took ‘Real Business Live’ to down south with a customer engagement program in Chennai and showcased range of A3 solutions.  


Pramoud Rao
MD, Zicom Electronic Security Systems Ltd.

Zicom launched Security as a Service (SaaS), which gives customers an option to opt for reliable and advance security solutions without having to incur huge capital expenses to procure and implement it

Zicom launched fingerprint locks.

UNISAFE Fire Protection Specialists LLC, Dubai, a subsidiary of Zicom established its direct presence in India with the introduction of its Indian arm UNISAFE Fire Protection Specialists India Pvt. Ltd. 

Acquired stake in Qatar based Phoenix International.

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