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CA Technologies aids Customer Experience of IT Organizations

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Enhancements to CA Nimsoft Monitor further expand infrastructure visibility and improve staff productivity so that IT organizations can focus more on the experience of their customers, CA Technologies has announced the latest release of CA Nimsoft Monitor.

 

In the race to deliver new applications that drive revenue and differentiated customer experiences, IT infrastructure is becoming increasingly complex. Many IT operations teams are struggling to make sense of infrastructure performance data from a number of disparate tools, and, as a result, take a reactive approach to infrastructure management. 

 

“We chose CA Nimsoft Monitor so that we could eliminate point monitoring tools that were more difficult to use. The solution also gives us the ability to go beyond traditional monitoring of the infrastructure and better focus our efforts on monitoring the applications and measure the experience of our users. It also enables us to give our customers the single, unified view of all of their IT services that they demand,” said Florence Burnoud, Head of Service Assurance, Bull.  

 

CA Nimsoft Monitor provides comprehensive and proactive IT monitoring coverage through a single, unified architecture that supports traditional data centers, and virtualization and cloud environments. It is simple to use and has a lightweight footprint that delivers the scalability and multi-tenancy required by enterprises and managed service providers. IT operations teams can quickly adopt and manage new customer-centric services, applications and technologies to help grow their businesses by taking advantage of its unique “plug-and-play” architecture.