Canon India has announced expansion of its Master Service Centre in New Delhi. Located in the commercial hub of the city, Connaught Place, the Canon Master Service Centre has been strengthened over a total area of 5,375 sq. ft. and will provide Canon’s customers with international level service experience.
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Alok Bharadwaj, Executive Vice-president, Canon India, said, “We, at Canon, are proud to announce expansion of this high-tech master service centre, which is a significant step in meeting Canon’s plans of expanding its service network across India. The service centre is equipped with well-trained technicians, testing equipments, sufficient spare and in all – a better ambience. With this expansion, Canon promises to set an industry benchmark in camera service in India. This move is an extension of Canon’s focus on providing enhanced personalized services of international standards to its customers wherein they would get complete touch and feel of the products.”
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With the new look and added space, the new Canon Master Service Centre is capable of handling up to 120 walk-in customers on a day with a seating capacity of up to 24 customers. In order to curtail the waiting time, Canon has also increased the number of customer interaction counters at the centre. Till last year, Canon Master Service Centre had the capacity to cater 15,000 customers annually, which will now be capable to handle double the number.
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In addition to this, the service personnel of Canon will be constantly trained by the trainers from Canon’s South & South East Asia Training Centre located at Singapore in order to familiarize with all the latest updates and technological advancements in the range.
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