Consul Consolidated has launched a downloadable free mobile application that gives a quick and convenient way of making a service request as well as warranty registration for its customers. The mobile app is available for both android and iOS users as well as a web based version on the company website www.consulindia.com. The application is designed to strengthen and fast-track the existing customer services as the app is very convenient and easily accessible for customers.
Launching the mobile app, Sriram Ramakrishnan, CEO & MD, Consul Consolidated, said, “We are looking at providing our customers multiple touch points to reach us, with mobiles becoming an integral part of people life today, the mobile app is seen as an easy and convenient touch point for service as it is available 24/7. The mobile app will complement our large pan-India service network of over 70 locations.”
With an Android or an iOS mobile connected to the internet customers can instantly login from anywhere and register their product or place a request for service, a simple process to avail the benefits of the application. The mobile app is the latest tool launched by the company for its customers. Apart from this, a Consul customer can use the IVR-based 24/7 Customer Support Centre (in 4 languages English, Tamil, Telugu, Hindi), customers can directly send a service  request to the dedicated customer support  email id – customercare@consulindia.com or  log into the website. With multiple options, Consul Consolidated has ensured that it comes closer to its customers.Â
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