DRIVING ENTERPRISE CYBERSECURITY THROUGH OEM COLLABORATION AND RAPID RESPONSE

SAURABH DHOUNDIYAL
GROUP BUSINESS MANAGER - VAD, IRIS GLOBAL SERVICES PVT. LTD.

“We leverage OEM partnerships by tightly integrating their technologies into outcome-driven cybersecurity solutions for Indian enterprises and SMEs. Rather than acting as resellers, we co-create value with OEMs through joint pre-sales consulting, architecture design, PoC support, and bundled offerings across network, endpoint, cloud, and managed security. Continuous training and alignment with OEM teams keep our engineers updated on emerging threats and capabilities, ensuring every deployment is optimised, secure, and tailored to the customer’s environment.

In handling incidents, we follow a rapid-response framework. Teams work closely with customers to assess impact, contain threats, and begin recovery, collaborating with OEM support via escalation channels. After resolution, we provide detailed summaries with actionable recommendations—patching gaps, refining policies, and improving awareness— strengthening the customer’s security posture beyond pre-incident levels.

Cybersecurity is a key growth driver over the next 1–2 years, with cloud adoption, compliance demands, and digital risks rising. While cloud-native providers offer scale, our edge lies in local presence, hands-on support, and hybrid service delivery, blending OEM expertise with scalable, customer-centric solutions.”