As a result of a strengthened focus on OSS and BSS and the recent acquisition US-based Telcordia, Ericsson ranked second in Operation and Business Support Systems (OSS/BSS) and next generation Service Delivery Platforms.
Per Borgklint, Head, Support Solutions business, Ericsson said, "With the increased need for operators to rapidly respond to changing consumer demands and the need for increased efficiency and innovation, Operations and Business Support Systems are a key element of any operator's network strategy. We already have a leading position in key areas such as charging and billing, where we serve 1.7 billion people with our solutions."
Through Ericsson's global consulting and systems integration engagements, Ericsson offers end-to-end solutions to service providers that cover business processes, competences and technologies in OSS, BSS, and Service Delivery Platforms. This enables business innovation, improved customer experience, and operational efficiency. In total in 2011, Ericsson signed 33 new significant contracts for OSS, BSS, SDP and Data Center build, out of which 26 were for OSS and BSS.
