As per a recent update, GajShield has announced offering support to its partners and customers through a dedicated toll-free number and email support.
One of the key benefits that GajShield partners and customers will get is technical assistance directly from GajShield technical engineers. The support engineers are well experienced on GajShield UTM appliance and are capable of providing the best assistance in addressing the problems. The in-house test environment will help support engineer to simulate customer problem and provide them quick solution.
Sonit Jain, CEO, GajShield, said, "We bring in a lot of benefits to partners and customers, as the call does not get routed to any non-technical call center representative but to a qualified engineer straight away. We are committed to provide superior support for every product we offer. We work on a simple principal, if a customer opts to take GajShield product and services then he should not look to opt for any other competing vendor."
This on-time technical assistance will help the customers to protect their overall network.
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