Happiest Minds Technologies is planning to hire 1,300 software engineers to widen its AI capabilities to serve its clients in the education and health care sector, co-founder Joseph Anantharaju said in an interview. It now employs about 5,000 people.
Anantharaju mentioned that the company has also partnered with OpenAI backer Microsoft Corp. for better access to ChatGPT, as the company seeks an edge over rivals in India’s massive IT industry. While AI still accounts for a small portion of Happiest Minds’ sales, it is one the fastest-growing segments for the 12-year-old company.
The firm, which gets its revenue from helping companies digitize their services, is building tools that run on top of ChatGPT, customized to its clients’ needs, he said. These include safeguards to allow businesses to use ChatGPT without sharing proprietary data and intellectual property, a major privacy concern for its customers.
“Clients want to make the best use of ChatGPT,” Anantharaju said. “We have started demonstrating these add-on capabilities to our clients.”
Chief Technology Officer Sridhar Mantha said that a Happiest Minds tool can detect emotions in AI-generated podcast scripts. It reads the text loudly like a human.
Happiest Minds was co-founded by Ashok Soota, a tech industry pioneer who has headed three outsourcing companies. The shares have risen more than five-fold since its initial public offering in September 2020.
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