Global capability centres or GCCs, which offer IT support, back-office and support functions to multinational companies, are hiring the same set of talent from the country as Indian information technology firms, leading to a talent crunch in homegrown IT services companies.
Indian tech majors like Infosys, TCS and Wipro are seeing a limited talent pool which is becoming a major challenge in the hiring process.
As many as 500 GCCs are expected to start operations in India and hire about three million from the existing 1.38 million employees by 2025, leading to a further crunch in the talent pool. A report also said that tech start-ups will also see a three-fold growth in employee count.
Hiring in IT companies has been indomitable even after the resurgence of the COVID-19 infections led by the Omicron variant. The sector posted over 70,000 active job openings in the first week of 2022.
The expansion of GCCs in the country has opened up opportunities for software professionals. While American companies account for 65 percent of GCCs in India, there has been a 7 percent rise in Europe, Middle East and African companies taking support from centres in the country over the last two years.
