Koovs.com in partnership with ZipDial has introduced a new toll free system to allow its users to authorize eCommerce transactions via their mobile. It was claimed that the Companies were testing an automated system for users to authorize Cash On Delivery Orders. After a rigorous testing during the pilot run of few weeks, Koovs.com is now opening the system for all its users to authorize transactions.
The patent pending system developed by ZipDial is said to allow eCommerce companies to provision its users to authorize any transaction from their mobile free of cost. Using this system, Koovs now sends an automated SMS to its users with their order number and delivery address asking them to ZipDial, or missed call, one of the two numbers in SMS in order to confirm or deny the order. ZipDial has regularly studied the data around this mechanism and after multiple iterations to the system is now making it available for other ecommerce companies as well.
Manish Tiwari, CEO, Koovs said, "We are growing at almost 50% month on month in terms of transactions. With the kind of scale we are achieving, it becomes inevitable for us to bring efficiency early on. With ZipDial’s authorization system we are not only saving on additional hires but also giving a better experience to our users. We will be expanding this system for collecting feedback as well."
Valerie Rozycki, CEO, ZipDial said, "We are glad to have worked with Koovs to make this a successful solution. We are now talking to a lot of large and small eCommerce companies to make this system, along with a lot of other use cases, an industry standard."
