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Minor Hotels improved its resolution time by 55% with Zendesk

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Minor Hotels improved its resolution time by 55% with Zendesk

From the sparkling turquoise waters of the Maldives to the lush plains of the Serengeti, Minor Hotels offers accommodations for travelers who want a bit of luxury as they adventure in some of the world’s most exotic locales.

 

Over the past 40 years, this Thailand-based company has grown from a single resort located near Bangkok to encompass five brands, 154 hotels, and nearly 20,000 rooms scattered across two dozen countries. As one of the fastest-growing hospitality groups, Minor Hotels are passionate about bringing more value to customers, partners and shareholders.

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