There is no denying the role of IT consultants to develop comprehensive IT strategies and design the road map for future IT architecture. They are well considered the Movers and Shakers of the Indian IT industry as they closely work with the System Integrators (SIs) and Solution Partners (SPs). Quite large organizations, they offer their services in different verticals and horizontals in the industry. In a competitive global marketplace, growing competitive global marketplace, companies leverage technology to help them sustain profitable business growth. The role of System Integrators lies in that they help solve production challenges by advising on and delivering the best solutions with the lowest amount of risk. It is necessary to understand the responsibility of the system integrators in order to understand the role of a system integration company and the benefits it brings to a customer. It is also essential to understand how its development process is different from that of a manufacturer. A true SI must understand the goals of the project along with the customer’s vision and timeline to accomplish it.
In a growing competitive global marketplace, the role of a Solution Partner also increases. They offer industry expertise, strategy, advice on business optimization & development and ongoing 24/7 solution support to their customers. This they do after receiving specialized training from their principal vendors, which they carefully select based on their expertise and hence develop close working relationships with the customers as a priority. They are the backbone of the IT industry and their contribution to it can be best described and gauged in the form of some of the most important deployments they have made to customers from across different industry verticals and sectors.
VARINDIA, at regular intervals, has recognized their role and thereby presents a comprehensive list of some of the leading consultants/ SIs/ SPs who are creating ripples in the country’s IT solution scenario today.
IT Consultants in India
Knowledge is power and the IPR of an individual/ organization. This power always comes at a premium. Incidentally, these are the exciting times for (knowledge/ consultancy) sector which is booming and indeed has great potential in India. Even during the not-so-well-economic conditions, consultancy companies are witnessing positive growth. The reason is not far to seek. With the increase in the complexities in technology and increased level of compliance, there has been demand for consultants. Generating new insights about the unmet needs and requirements and facilitation of the development of new products and services are the hallmarks of a technology consultant. There is no denying that technology is an important enabler of business transformation. Information Technology (IT), a knowledge-based industry, has the overwhelming potential of becoming a growth engine of economy, resulting in the improvement of all sectors of the business. IT is a tremendous generator of employment and provides link between government and the people both in the urban and rural areas of the country. But the current economic climate presents considerable challenges. Most companies have seen their budgets squeezed as a result of cost pressures.
Top IT Consultants in India:
| PWC | COGNIZANT TECHNOLOGY |
| E&Y | WIPRO |
| DELOITE & TOUCHE | IL&FS |
| KPMG | 3i INFOTECH |
| ACCENTURE | NISG |
The key factors that are driving the growth in consulting are the advancements made in technology. Demand for IT consultants is increasing. IT consultants have to work with clients to analyze business technology by coordinating with the CTOs and CIOs to understand on the major investment decisions that affect their company’s performance. Since consultants possess a good understanding of the dynamic nature of the IT and technology landscape and the complexity involved in using technology to deliver real value and impact, it results in overall IT performance and RoI, along with a decrease in TCO. The role of IT consultants can be utilized in transformation projects in the sectors like clod computing, ERP, data analytics and managed services. However, cybersecurity is another segment which has come to the forefront of conscious attention. In short, IT consultants bring the entire ICT community together to work collaboratively to shape market practice, define standards and simplify operations.
It is expected of IT consultants to possess rich scope of innovation and creating value for customers by personalizing the entire customer experience. Hence, it is an absolute must to create an organizational culture that promotes innovation. Today, getting closer to customers to find out what they really want and direct that innovation accordingly, is more than necessary.
Methodologies and functions:
IT consultants work with clients to analyze business technology issues within their businesses. They focus on the business impact of technology rather than systems implementation. They are generally not tied to any vendor. Hence, their advice is independent and geared to the specific requirements of each client.
It can be said without a shadow of a doubt that IT consultants have deep and broad spectrum of technology services to help businesses translate their strategic business agendas into IT initiatives and solutions that measurably improve performance. They provide tailor-made services and practical solutions to assist infrastructural and developmental goals of governments and corporates.
They have worked closely with the Central and State governments in conceptualizing, implementing, managing and scaling various mission mode projects under the National e-Governance Plan (NeGP) on different aspects like IT infrastructure, server virtualization, payment gateways and portal management.
In short, the responsibility of IT consultants lies in sustainable and scalable solutions to foster e-governance in India and to help make the process of e-governance for public administration efficient and effective.
Top Solution Partners in India
Today’s ICT is faced with major challenges in adopting complex technologies, fast-changing economic environments and minimizing cost. This is also true for telecoms who sometimes lack solutions to keep pace with the evolution of new technologies and changing business needs. Here comes the role of a system integrator which is critical. Here, the need for experts arises who can ensure that the technology is strategically aligned to meet business requirements regardless of the size and nature of the business.
Top S.Is in India:
| TCS | MAHINDRA SATYAM |
| INFOSYS | I GATE |
| WIPRO | IBM |
| HEWLETT PACKARD | CSC |
| HCL INFOSYSTEMS | NIIT TECHNOLGIES |
The enhanced competition has driven organizations to go for System Integrators and differentiators who enable them to enhance decision making, reduce risks, and drive quality and efficiency. It can be said with absolute certainty that system integration strategy is crucial to the overall success of the business. System integrators need to leverage the right tools, and industry best implementation methodologies to meet business’s security needs combined with sophisticated knowledge and experience by using the state-of-the-art technology. A great opportunity lies for system integrators in developing the third-party Data Center market since more and more organizations are becoming interested in outsourcing their Data Center infrastructure to specialist service providers.
System Integrators help clients:
Data is growing exponentially over the last few years. Advancements in technology have allowed enterprises to leverage big data platforms to make informed decisions. Organizations are faced with the challenges of end-to-end IT modernization programmes, complex technologies and changing business environments. To understand the complexities of the IT environment, System Integrator must have the potential to extend their expertise to ensure that the technology is in sync with your business.
Demand for SI:
In a fast-moving and often unpredictable world, one is required to able to identify market needs, create new products or services and enhance existing ones. Fighting time-to-market and cost constraints, businesses often risk production quality without adequate testing. This results in higher maintenance costs, increased chances of failure and customer dissatisfaction.
It is a fact that the IT budgets have seen a dramatic boost in almost all enterprises.
Client Challenges :
• Ensuring effective delivery of services to clients.
• Providing specific services customized to the needs of the customers.
• Managing and reporting expenditure transparently.
• Providing a transparent service delivery system.
• Measurement of the success is of utmost importance
Value added services includes:
• Application and enterprise systems integration
• Contact center infrastructure & Enterprise management
• Business continuity planning
• Network integration & Platform integration with security infrastructure
• Data centers to equipped with disaster recovery services
Best-of-Breed Technology Partnerships
There is no denying the fact that delivering a successful and profitable result is dependable on knowledgeable professionals who can drive the shortest path. Most businesses are going for experts in different technologies and domain expertise supplemented by experience. They foster an all-embracing attitude for functional consultants as well as certified product experts to develop a network in the country which are widely spread to meet the demands on the customer front. The role of a System Integrator (SI) and a Solution Provider (SP) comes with larger portfolio as Value Added Resellers (VARs), the one who brings value into component subsystems while ensuring that those subsystems function together, and the practice of doing this is known as system integration. According to IDC, IT spending in India has grown to US$44.8 billion in 2014. Domestic IT investments show resilience in tough economic conditions, says IDC. Without seamless and intelligent system integration, businesses run the risk of facing a horrendous pandemonium, while an SI’s expertise can bring lots of profit to the same company.
Today, positive growth can be seen in three sectors: Emerging segments such as the upper mid-market, emerging Tier-II and -III cities, and emerging verticals such as healthcare and education. In India, there are a number of SIs and SPs who are quite instrumental in the deliverance of many projects. However, there seems to be a very limited awareness of their existence, especially the tier-II and -III system Integrators and Solution Partners who are doing a good amount of business in the country. Going forward, businesses will increase their adoption of wireless connectivity and IP-based solutions will enable companies to deploy key services such as videoconferencing, collaboration and other value-added options. There are areas where SIs and SPs must be taken into account in order to educate and grow the market. VARINDIA has attempted to compile a fact-sheet of the SIs and SPs working in various projects and setting new benchmarks in operational excellence. By forging stronger partnership with them, vendors can enter into multiple and diverse businesses.
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