OBS signs deal to support AkzoNobel’s Global Operations

By VARINDIA - 2013-10-09

OBS signs deal to support AkzoNobel’s Global Operations

As per a recent announcement, Orange Business Services has bagged an extension of 5 years by signing a multimillion Euro contract with AkzoNobel. The agreement will cover secure and scalable IT infrastructure services that will support AkzoNobel in reaching its objectives as a global company, connecting 50,000 employees across 1,200-plus sites in dozens of countries.

AkzoNobel’s extension with Orange Business Services is the result of successful ten-year collaboration between both companies. Also included are managed LAN services, managed application acceleration services and a fully managed immersive telepresence solution for 11 main offices around the globe to enhance global collaboration. These services are covered by Integrated Service Management and the dedicated Orange 24x7 helpdesk, including enhanced capabilities to support multiple local languages for selected emerging regions in Latin America and China.

We are very happy with the extension of AkzoNobel, allowing us to continue bringing real business value to one of the world’s leading companies as well as our longtime client. The agreement which additionally includes enhancements to our global delivery SLAs, underpins our industry-leading position in customer satisfaction and strengthens our unwavering commitment to operational excellence.  Through continuous improvement and innovation we are able to support AkzoNobel in further consolidations that will drive agility and cost reduction. We are fully committed to support the company in this journey, said Helmut Reisinger, Sr. Vice-President, Orange Business Services Europe, Russia & CIS.

The new agreement contains a scalable private network for AkzoNobel’s existing 1200-plus sites, including a global security solution.

 


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