As a part of the multi-million dollar, five-year, strategic project named International Managed Converged Advanced Network program (IMCAN) run by Saudia and SITA to implement a complete IP-based IT infrastructure in all Saudia offices globally, SITA has installed IP telephony across Saudia’s international network, in order to provide Saudi Arabia’s airline company with significant savings by eliminating international calls among its 151 offices around the world.
Muhammad Al Bakri, VP Information Technology, Saudia, said, The new voice-over-IP solution represents a major milestone in the IMCAN program, and it helps us remove substantial costs from our business. Our partner, SITA, did an excellent job managing this project and ensuring the cut-over went smoothly.
The IMCAN program replaced more than 300 legacy leased lines and 5,000 desktops, printers and servers at 100 airports and city offices in 55 countries. One of the program’s key objectives is to provide a platform that will enable Saudia to implement a wide range of business critical applications.
Ibrahim Saleh, VP Sales for Middle East and Turkey, SITA, said, Adding voice over IP is a natural evolution for Saudia. By combining voice with the IP connectivity on an international scale, the airline is leveraging the strength of converged networks and benefiting from significant cost savings. This major project also highlights SITA’s expertise in providing global services, which are specifically designed for the air transport industry.
This will include a new passenger management system, which will allow Saudia to provide passengers with more mobility services, such as remote check-in, mobile boarding passes and self boarding
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