Shivaami inks strategic partnership with Atera

Atera – the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale – and Shivaami announce a strategic partnership, enabling IT professionals in India to achieve unprecedented levels of efficiency, speed, and quality of work, with the power of Action AI.

This collaboration is a significant milestone for both organizations, combining Shivaami’s expertise in delivering tailored IT solutions with Atera’s AI-powered platform, designed to maximize efficiency and ensure satisfaction on both sides of the ticket.

The strategic partnership will focus on providing comprehensive IT management solutions that cater to the needs of small and medium-sized businesses (SMBs) as well as large enterprises. By integrating Atera's AI-driven platform with Shivaami's extensive cloud services portfolio, clients will benefit from enhanced automation, improved system performance, and streamlined IT operations.

Punit Thakkar, CEO of Shivaami, commented, “We are thrilled to join forces with Atera. This partnership will enable us to provide our clients with an advanced IT management platform that leverages AI to deliver exceptional service and operational efficiency.”

Omer Fuchs  – VP,Partnerships & Alliances at Atera, “Atera is excited to welcome Shivaami into our family of distribution partners in India. We’re confident that our partnership with Shivaami will result in growth and significantly benefit our clients in the region."