Tata Consultancy Services has announced that it has been designated as a Leader in Life Science Drug Safety Services (DSS) by the prominent global market intelligence firm IDC. Among the attributes that earned TCS its leadership position in the “IDC MarketScape: Worldwide Life Science Drug Safety Services 2013 Vendor Assessment” (Document # HI239221) are the company’s significant industry expertise, strong drug safety IT and KPO delivery capabilities and investment in drug safety specific IP assets.
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The criteria for each IDC MarketScape report is developed by IDC analysts and can include discussions, surveys and interviews. For this report, the key criteria for defining excellence included: breadth of service offerings, diversity of resources and infrastructure-supporting services delivery, project experience in the Life Sciences DSS outsourcing market, customer service strategy and customer satisfaction, pricing model, go-to-market capabilities and commitment to growth and innovation in the R&D DSS space.
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“TCS’ large Life Science customer base, broad industry-centric services portfolio, competitive pricing, and strong commitment to growth ensure that the company will continue to be a leading service provider to the industry over both the near and long term,” said the report's author, Alan S. Louie, Ph.D., Research Director, Clinical Development Strategy and Technology, IDC Health Insights.
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TCS’ drug safety services help customers enhance efficiency, reduce costs significantly and ensure regulatory compliance. TCS’ customers benefit from the company’s domain knowledge, global reach, quality systems approach, multi-disciplinary safety expertise and adherence to reporting timelines of the EMEA, FDA, MHRA and other industry authorities.
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