Trellix believes in fostering open channels of communication with partners

Rahul Arora 
Managing Director India & South Asia - Trellix

Trellix XDR employs a "living security" strategy with broad and in-depth interconnections to both local and third-party sources. Because of this, partners can quickly integrate Trellix into their clients' existing environments and sell to customers all around the world. 

Partner programs are an important part any sales strategy that helps to keep the partner community engaged, create stickiness with the brands and help in faster business growth. With their extensive network, pan India reach, and technical know-how, partners not only support us to provide a good customer experience and a faster go-to-market, but they also share business intelligence that helps us develop and deploy new and updated products in line with the needs and demands of the market. 

At Trellix, our partners have the unique opportunity to create and provide value-added services on top of the only XDR platform of its kind. In addition to adding comprehensive detection, response, and remediation of cyber threats affecting operations, our XDR platform also reduces complexity and boosts efficiency. 

At Trellix, we believe in fostering open channels of communication with our partners. We ensure clarity and transparency by upholding the principles outlined in our Xtend Global Channel Partner Program. Our incentive and reward policy are designed to recognize and celebrate the dedication of our partners, motivating them to exceed expectations and achieve mutual success. By adhering to the values outlined in our program, we cultivate a collaborative environment where expectations are clear, communication is transparent, and achievements are duly rewarded. Our sales teams are also in constant touch with all our partners. We hold regular knowledge sharing sessions to share technology updates and insights on the cyber security landscape and market.   

We believe in measuring success basis a multifaceted approach, evaluating not just financial gains but also the depth of collaboration, customer satisfaction, and market impact. By tracking key performance indicators, partner engagement, and customer feedback, we ensure that our partnerships thrive. In order to be successful, we have designed our partner program from the ground up keeping these requirements in mind. We invest a lot of time listening to partners, analyzing best practices in the industry, and developing the appropriate strategy to help partners grow their profitability, provide superior customer service, and dominate the XDR market.