Tata Consultancy Services (TCS) has announced that AGL Energy Ltd. (AGL) has signed a 5-year Infrastructure Management Services contract worth more than $50 million AUD, with TCS. Prior to this infrastructure management contract, TCS has been executing a number of programs covering Advanced Metering, Gas Trading, Pricing Engine and multiple SAP projects. Over the past 3 years, the TCS-AGL relationship has evolved into a "Full Services Play" covering consulting, implementation, assurance, outsourcing and support.
Owen Coppage, Chief Information Officer & Group General Manager - Customer Operations, AGL, commented on the partnership, "TCS's focus on the relationship, rather than the contract, has resulted in higher levels of service each time we moved a new area to TCS. We expect the new deal to similarly enhance our experience, further strengthening our strategic relationship."
Varun Kapur, General Manager, Tata Consultancy Services Australia and New Zealand, said, "Technology provides AGL with a strong competitive advantage. We are confident AGL will continue to experience delivery certainty with TCS and our strategic partner, BMC. Energy and utilities are big focus areas for TCS, and we are proud to have AGL as our showcase client."
Chip Salyards, Vice-President, Asia Pacific, BMC, commented that TCS has been gaining significant traction in the Australian and New Zealand market. Hence, they have partnered with TCS to move AGL from a silo-based support structure to BMC's value-based approach with our Business Service Management offerings. Given the delivery capability of TCS and solution capabilities of BMC, they look forward to several other clients benefiting from this strategic partnership.
