IT market openings are emerging across four broad sectors – IT services, software products, IT-enabled services and e-businesses, thus creating a number of opportunities for Indian companies. Apart from the export market, all of these segments cater to the domestic market as well.
Chennai-based Fourth Dimension Technologies is one such company which is trying to understand the market needs and demands for better growth.
Incorporated in 1989, 4D (Fourth Dimension Technologies) was started as a distributor for TVS Electronics, but slowly it graduated to become a Systems Integrator with the capability of handling pretty large projects, even involving storage and security solutions.
Eighteen years after its inception, N. Jagannath, Director, Fourth Dimension Technologies, goes down his memory lane and relates the metamorphosis of the company. Headquartered in Chennai, 4D specializes in designing, implementing and managing customized solutions in computing and networking and has now grown into a leading provider of solutions in South India.
The mantra of his successful story lies in the fact that Jagannath believes in doing good and honest business and always tries to achieve success by dint of hard work, dedication and devotion. He believes that honesty and hard work as well as knowledge are essential for the success of any business. He says, “Our reputation for honest, no-nonsense business is based on our core values – personal and corporate integrity, total customer satisfaction – and an onus towards top-quality products and solutions. Our ability to consistently deliver world-class solutions has resulted in several long-standing and highly productive relationships with our customers, who have returned to 4D in order to meet their needs, whether they are expanding, upgrading or going for new installations.”
Dealing in products and solutions of Cisco, IBM, Sun, Veritas, EMC, VM ware, Trend Micro and Sytimax, the customers of 4D span predominantly across private enterprises from IT/ITeS to that of manufacturing and corporate segment.
The mantra of success for conducting business lies in a systematic approach towards the design of every solution, based on the customer’s needs. The staff’s expertise in a wide range of technologies and experience in working with customers from diverse sectors helps them to not only meet the preferred requirements, but also anticipate the client’s future needs. Hence, the organization’s credo – “expect more” – could easily be understood.
Striving for perfection in every aspect of the growth, 4D believes in the adage that “Action should speak more than words” and hence, for this, they consider giving in a personal touch to the business in whatever way they can which could be seen in a number of long-term relationships with the clients.”
From being a Premier Select Partner and Security Partner of Cisco to Authorized Business Partner of IBM to that of SWAP Platinum Partner of Sun Microsystems and also the Velocity Partner of EMC, today 4D is partnered with HP to bring HP’s products and solutions to the customer premises as well.
Boasting of quality, which has been the watchword right from the heydays, Jagannath feels that it is the trained professionals from CCNA (Cisco Certified Network Professionals), CCNP (Cisco Certified Security Professionals), SCSA (Solaris Certified System Administrator), etc. who have helped the company to grow from strength to strength. He says that out of 120 employees, 14 look after sales and about 75 take care of support services with complete dedication and play a responsible role in the progress of the company.
Having multi-location presence in places like Hyderabad and Bangalore, they have support centres across Tamil Nadu, Andhra Pradesh and Karnataka. The only area where Jagannath wants his vendors to improve upon is the development of partner skills so as to help them in their growth plans and joint marketing programmes.
Finally…
Expecting to touch a turnover of Rs.30 crore this fiscal, 4D wants to widen its geographical areas mainly in the southern region along with notable growth in their managed services business.
