ASUS gets bigger and better in its second version as with E.L.I.T.E. 2.0. ASUS is going to offer Burnt and Corrosion Warranty for all Motherboards. E.L.I.T.E. ensured effective service support for motherboards across the length and breadth of the country by providing free Pick-up and Return facility. E.L.I.T.E. 2.0 will offer Burnt and Corrosion Warranty, which is a first for any motherboard vendor and will be launched exclusively for Indian customers.
Vinay Shetty, Country Head, Component Business, ASUS (India), said, "Our E.L.I.T.E. Service received an overwhelming response from our partners and they also gave us the feedback that ASUS needed to reach out to more and more remote locations. As such, the bigger and better E.L.I.T.E. 2.0 Service will cover the servicing and repair of ASUS Motherboards for customers whose shops are more than 30 kms. away from our existing service centres, thus effectively servicing customers who are located in 798 cities and remote locations for no extra charge. We will continue to take path-breaking initiatives to ensure that ASUS remains the most trusted and best-selling motherboard by continuously innovating to set the level of products and services a notch higher than the entire industry."
Customers can call the Toll-free number 1800-209-0365 and provide all the details to Call centre executives to arrange Pick-Up and Return. Callers receive an SMS confirming the call within 1 hour of the call logging. Once all the required details including RMA (Return Material Authorization) number is verified, the Motherboards will be picked up and sent to the Servicing centres spread all over the country. Working within the am/pm structure, the products will be collected from customers on the basis of their location and the same will be delivered to the nearest service centre which, after repairing, will return the motherboards to the customers in the least amount of time possible.
