Belkin has taken an initiative to educate the channel partners, focussing on those present at the consumer front, in order to augment their technical skills. This programme is aimed at enhancing the morale of the channel partners and providing improved customer service support.
Belkin channel Technical training programme intends to educate the engineers who directly come in contact with the client for technical support. The objective of the training is to train them about the basic installations and also rectify the most common problems faced. Those who complete this training will get certified as “Belkin Tech Champs”.
“As you know within one year, Belkin has stormed the Indian market with its wide range of top quality products, inching to become a significant market share player. With just a handful of partners representing and stocking Belkin products a year ago, to nearly a thousand redistribution & sales partners across the country, we present an opportunity for our channel partners to increase customer satisfaction,” said Mr Mohit Anand, Managing Director, India Subcontinent. “With such training, our channel partners will be better prepared to handle Belkin products,” he added.
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