BT positioned in Leaders Quadrant in Three Key Reports

 

Jeff Kelly, CEO, BT Global Services, said, "We are delighted that Gartner recognizes BT as a leader in these key Quadrants. These areas are at the heart of our customer’s needs, so I am pleased that the industry acknowledges us, which we feel is based on our network management and outsourcing experience as well as for our understanding of the dynamics needed to deliver networked IT services successfully.  We believe our compelling portfolio of voice and data products, the quality of our service and support, and our global coverage and competitive pricing are the keys to our position.”

In its Global Network Service Providers (NSP) report, Gartner defines leaders as companies that “have a full portfolio of voice and data products, coupled with above-average service and support, wide global coverage and competitive pricing. They have a strong vision that includes adopting more information and communication technology (ICT) capacity which is a strategy they articulate clearly and openly".  

 

In its Pan-European Network Service Provider (NSP) report, Gartner says, “Leaders have a full portfolio of voice and data services, including relatively new offerings in areas such as unified communications and Ethernet services. These services will be delivered with good quality across a wide area of coverage at competitive prices by account teams that are typically closer to the customer. Leaders have a strong vision of the market and their role in it, and they will typically be able to address a wider range of customers with their service offerings than others in this Magic Quadrant.”

   

In its Communications Outsourcing and Professional Services (COPS) report, Gartner states that the companies in the Leaders Quadrant “affect competitors by: enabling technology and IT service offerings; their focus on the enterprise and targeted industry segments; and their capability to differentiate on value, price and service levels to be first to market with relevant products”.