Cisco System India Pvt. Ltd.

Challenges:  The DDFS (Delhi Duty Free Services) shops operate 24 hours a day, 7 days a week and employ more than 400 retail staff. The shops also stock more than 6000 stock-keeping units (SKUs) of liquor, tobacco, fragrance, cosmetics, and confectionery products. While planning these shops, DDFS sought a physical security and theft control solution that provided detailed reporting and the ability to see every item in the stores

Solution: As part of Cisco’s Smart+Connected Communities initiative, the DDFS project uses the network as the service delivery platform to transform physical communities into connected communities. These communities run on networked information to help achieve sustainable economic growth, enable environmental sustainability through resource management and operational efficiencies, and enhance quality of life.

Testimonial: “Capturing the tremendous retail opportunity at Terminal 3 is much easier with powerful solutions that have multiple uses. The solution enables us to protect our assets and improve team productivity while delivering vital data that can also help increase sales.”  Nicholas Goddard-Palmer, chief executive officer