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Hackers demanded $20 million in Bitcoin, but CEO Brian Armstrong publicly refused to pay.
Global cryptocurrency giant Coinbase is under fire after a sophisticated cyberattack compromised the personal data of thousands of users, resulting in a potential financial fallout of up to $400 million. The breach, which affected less than 1% of Coinbase's user base, exposed sensitive customer information including names, phone numbers, email addresses, and partial identification details. While no login credentials or wallets were compromised, the scale and sensitivity of the leak have drawn sharp scrutiny.
Hackers Demand $20 Million Bitcoin Ransom — Coinbase Refuses
Hackers Demand $20 Million Bitcoin Ransom — Coinbase Refuses
According to internal investigations, the breach was executed by bribing third-party overseas support agents, who provided unauthorized access to Coinbase’s internal systems. This growing trend of supply chain and insider attacks in the crypto industry has once again spotlighted the need for stringent cybersecurity policies and better oversight of outsourced operations.
The attackers reportedly demanded $20 million in Bitcoin to prevent further misuse of the data. However, Coinbase CEO Brian Armstrong took a firm public stance, refusing to comply with the ransom demands. "We do not negotiate with cybercriminals," Armstrong stated on X (formerly Twitter). Adding that the platform’s core infrastructure and customer assets remain safe, he also wrote, “I’m going to respond publicly. We are not going to pay ransom.”
SEC Launches Investigation
In a new blow to the crypto exchange, the U.S. Securities and Exchange Commission (SEC) has launched an investigation into Coinbase’s historical user activity metrics, suspecting possible discrepancies in reported figures following the breach. The regulator will examine whether Coinbase misrepresented user activity or engagement to investors, especially in light of the compromised data.
Coinbase has announced it will fully reimburse any user who suffers financial damage due to the data breach. The company is also enhancing its security protocols, revisiting its third-party vendor policies, and strengthening employee training. Users have been urged to monitor their accounts for unusual activity and enable two-factor authentication (2FA) if not already active.
Industry Impact: Rising Concerns Over Crypto Security
The incident comes at a time when the crypto sector is facing increased scrutiny from global regulators, especially in the U.S. The Coinbase cyberattack 2025 has renewed fears over data privacy, crypto fraud, and the vulnerabilities of centralized exchanges, which store vast amounts of user information.
This breach adds to the list of legal and regulatory hurdles Coinbase is navigating, including its ongoing lawsuit with the SEC over securities classification of listed tokens. The combination of security failures and regulatory heat could impact Coinbase’s market reputation, stock performance, and user trust.
As the crypto industry matures, experts warn that cybersecurity and regulatory compliance will play a crucial role in determining the longevity and credibility of exchanges. For Coinbase, this incident could serve as a wake-up call — or a turning point — in restoring user confidence and redefining crypto platform accountability in the digital age.
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