Collaborate How You Want with the New GoToConnect
You may already know GoToConnect for its simple, economical and robust cloud UCC platform, but we are shaking things up again! It’s still there when you need to connect and collaborate from virtually anywhere, but today we are announcing much more! We are bringing you major updates to GoToConnect including a refreshed mobile experience, updates to its Cloud Contact Center as a Service (CCaaS) solutions, new native integrations with Microsoft Teams, bundling options that bring together other LogMeIn products like LastPass, GoToWebinar, GoToAssist and more. Also, many GoToConnect options are now available as an ecommerce purchase to better enable customers to quickly and seamlessly empower their flexible workforce.
A pandemic has forever shifted the way businesses think about where, how and when people work. No longer are employees tied to the same desk in an office working 9-5, five days a week. Now more than ever work tools need to be flexible, cloud based, secure, and easy to buy, deploy and use. As business leaders and workers look to a post-pandemic world, it’s easy to envision a further shift from a fully remote workforce to a workforce truly capable of remaining productive from virtually anywhere. With that shift comes new challenges in balancing a hybrid experience, and businesses need to evolve their tech stack to keep up with the shift.
We are here to support our customers in this new way of working. Customers like Saint Mary’s College of California: “Students left for the holidays, and then couldn’t come back due to the stay-at-home order. We had parents and students calling, asking what to do with their belongings still in their dorms. This would have overwhelmed our traditional PBX phone system,” said Lawrence Altomare, Manager, IT Networks, Saint Mary’s College of California. “The beauty of GoToConnect is in a matter of hours we had it figured out. We didn’t have to spend thousands of dollars on phone updates, we simply needed to change the call flow. It meant that all these people calling us could still reach us without interruption.”
GoToConnect has launched new features and integrations based on customer feedback collected as businesses shifted from full-time office work to full-time remote work with the expectation that hybrid work models would become the new normal. As always, these are still safeguarded communications with layered authentication and encryption networks to support secure and trusted UCC needs across devices, but now we offer:
GoToConnect has launched options to cater to the unique needs of each customer. These now offer the ability to add-on additional LogMeIn products to consolidate communications, collaboration, security and remote support from a single vendor. Options Include:
GoToConnect is available in the United States, Canada, the United Kingdom, Ireland, Germany, Denmark, Spain, Poland, Croatia, Denmark, Italy, Austria, Australia, New Zealand, Brazil, and Mexico.
For more information on GoToConnect please visit: www.goto.com/connect
For more information on how LogMeIn can help solve your work-from-anywhere and security needs please visit: www.logmein.com
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