Dax Networks has completed networking customer service centres across South India for Kalyan Jewellers. Dax has implemented a secured Wide Area Network (WAN) solution based on Virtual Private Network (VPN) to help Kalyan Jewellers reduce transaction time at every branch office and enables faster delivery of gold services.
Through a Centralized Customer Support System, Kalyan wanted to link all its customer service centres and implement an online application to offer services like Gold Insurances, Old Gold Exchange, Advance Booking of Gold to get price advantage and various other Gold Schemes to customers at each of its centre.
Sudha Jagadish, CEO, Dax Networks, added, "This project has been a significant achievement for Dax. The solution designed for Kalyan is very unique and we have been able to achieve a new benchmark in terms of execution capabilities. We delivered the required hardware in 15 days and completed the integration of all the 150 branches in 3 days. We would like to thank Matrix Infotech, our Systems Integrator (SI) partner, for superior support which made this project possible."
