As enterprises face an increasingly complex and converged IT environment, they require a higher level of service to maintain and optimize performance. Keeping this in mind, Dell(NASDAQ:DELL) has unveiled its new ProSupport Enterprise Suite of services.
With new support offerings and automation, customers can improve the hardware performance and stability in the data center, leverage the insights gained through intelligent data and increase the productivity of their teams.
"Infrastructure complexity is rising and so are data center maintenance costs. The ProSupport Enterprise Suite provides a new level of proactive support and automation to improve customer performance with reduced effort," said Doug Schmitt, Vice-President, Global Support Services, Dell Services.
ProSupport Plus customers also have direct access to a team of Dell support engineers with detailed expertise in all of Dell’s enterprise products as well as hypervisor and operating systems, resulting in faster, expert resolution of issues when they arise. Dell ProSupport Plus, available in 70 countries, allows customers to adopt new technologies with confidence knowing that Dell’s best resources are with them every step of the way.
