Easynet has entered into a global managed hardware services partnership with the leading technology company NCR. Under this partnership, NCR Telecom and Technology will provide hardware procurement, on-site hardware installation and maintenance support services to Easynet's networking customers. This will help to deliver fast rollout times and high levels of availability to customers, no matter where they are in the world.
NCR will focus on countries not currently covered by Easynet’s field service teams. This will enable Easynet to provide end-to-end customer support in over 190 countries worldwide, particularly in extended reach locations, such as Brazil, India and Japan.
David Rowe, Easynet's Chief Executive Officer, commented, "With more businesses looking to expand into new locations, particularly in the developing world, Easynet's partnership with NCR will provide the required local know-how and support. NCR has well over a century of global experience behind it and will provide the expertise required to help our clients get the best possible performance and value from their networks."
Chris Askew, NCR's Senior Vice-President of Services, commented, "With the trend towards borderless enterprises, IP communications and global SLAs, we are seeing significant growth in the managed hardware and services markets. The extensive scale and reach of NCR's services footprint and significant multivendor experience enables us to meet Easynet's services requirements on a global basis around the clock."
