Embedding AI and cloud to power next- gen business transformation

ANUJ GUPTA
CEO & DIRECTOR (INDIA, SEA, ME) - HITACHI SYSTEMS INDIA

Our growth is being driven by several high-impact emerging technologies. Key areas include AI and Generative AI, where we are embedding intelligence into predictive analytics, AIOps, SecOps, and CRM. Cloud modernization is foundational, with hybrid and multi-cloud architectures playing a key role in enhancing customer agility. In cybersecurity and Zero Trust, we offer a comprehensive suite of products, platforms, and solutions. Our focus areas include SOC modernization, managed detection and response (MDR), and regulatory compliance.

Observability is critical, especially in B2C domains like BFSI and payment processing, where uptime, latency, and app performance metrics directly affect CSAT, churn, and brand value. We also offer full-stack GRC platforms covering the entire compliance spectrum. To build expertise, we are investing in Centers of Excellence (CoEs) in AI, Cloud, and Security, forging strategic partnerships with hyperscalers, OEMs, and AI-first startups, and driving upskilling through certifications, labs, and innovation pilots.

Our role has evolved beyond resale—we now operate as solution integrators, managed service providers, and transformation partners, often engaging early in the digital strategy lifecycle. Looking ahead to FY 2025-26 and beyond, we see strong opportunities in public sector and BFSI modernization, AI-led automation, data privacy, SMB digitization, and IP-led platforms. We continue addressing talent shortages and integration challenges through training, unified platforms, and automation.