SSSEMC Corporation has inaugurated its second Global Command Center (GCC) and Critical Incident Response Center (CIRC) at its India Center of Excellence (CoE) based in Bangalore. The new Bangalore GCC and CIRC will play a key role mirroring EMC's existing facilities located in the United States, enabling the company to employ a 24x7x365 delivery model of service and support.
The GCC provides around-the-clock monitoring and management of the company's global virtual and physical data center ecosystem across networks, storage systems, servers, and applications. This enables EMC's Global IT department to identify issues before they become problems and accelerate diagnosis and resolution of issues in the IT infrastructure. The GCC leverages EMC and VMware technology to manage EMC's private cloud infrastructure and continues to drive automation and operational efficiencies across the company's IT environment.
The EMC CIRC provides proactive global threat monitoring, data leakage prevention, and comprehensive security incidents response and protection to the EMC corporate enterprise. The Center uses technologies from both EMC and its RSA Security Division to centrally monitor and protect EMC's globally dispersed operations.
Sanjay Mirchandani, Senior Vice-President & Chief Information Officer, EMC Corporation, said, "The GCC and CIRC play a pivotal role in EMC IT’s journey to the private cloud. Both centers use leading EMC information infrastructure products to deliver world-class IT service management and response capabilities. They also help us build even better products for customers because they provide us with real-life use cases and best practices as they consider implementing our products into their own IT environments."
