EXL Service has announced four new solutions designed to continue helping clients transform their processes to maintain a competitive edge. The solutions are built on transformation product solutions introduced earlier this year.
"For over a decade, EXL has been providing transformation services to companies in multiple industries. These services address industry-specific process management challenges that hamper efficiencies," said Bill Bloom, Executive Vice-President, Global Client Services.
EXL's Claims Process Optimization automates the claims process. By integrating comprehensive customer journey maps with the claims process, insurance providers are able to gain a better understanding of their customers' needs, enabling increased efficiency, a more customized approach to service and ultimately a positive end-user experience.
Rapid Integrated Transformation Execution methodology leverages the principles of Lean Six Sigma in conjunction with EXL's extensive transformation experience to accelerate process improvement and maximize RoI. Compliance Testing Optimization equips compliance and risk officers with proprietary and comprehensive methodologies, advanced data analytics and process management capabilities to reduce the cost of compliance while enforcing robust and effective compliance measures. It also offers Application Fraud Detection which enables frequent and timely detection of fraud in an instant credit environment.
