EXL Service Holdings Inc. has promoted Rohit Kapoor as Vice Chairman of the Board and Chief Executive Officer of the Company.In a related development, Pavan Bagai, currently serving as Chief Operating Officer of EXL, was designated President and Chief Operating Officer, and William (Bill) Bloom, currently serving as Executive Vice President, Global Client Services, was designated as President, Global Client Services. Both Pavan and Bill will continue to report to Rohit.
Vikram Talwar, Non-Executive Chairman, EXL's Board said, "I look forward to working closely on Board matters with Rohit, whom I co-founded the company with in 1999, as he leads the company to take it to the next level. EXL has created a strong brand name and a differentiated position for its services in the market, and the credit for the company's success goes to Rohit's leadership. I am delighted to see Rohit, who has been an integral part of the board, occupy the Vice Chairman position of the board."
Rohit said, "I would like to thank the Board for trusting my capabilities and assigning me the new responsibilities as Vice Chairman. I am delighted to be assuming such a critical role at an exciting time in the history of EXL. It is a great opportunity for me to continue to lead EXL and take it into the future as a company that clients love to partner with. I look forward to working closely with Pavan and Bill, who now form the central pillars of our organization, in executing the future strategy of EXL."
In their new roles, Pavan and Bill will also be responsible for creating a culture of business development and driving overall corporate performance with a client-centric focus.
