Flipkart bets big on AI and speed as it plans to hire 5,000 employees in 2025

Responding to employee concerns about hiring amid market uncertainty, CEO Kalyan Krishnamurthy emphasized Flipkart’s strong customer growth and a sixfold increase in AI investments, underscoring the company’s commitment to driving future innovation through advanced technologies

Amid AI push, Flipkart, one of India’s leading e-commerce platforms backed by Walmart, has announced plans to hire at least 5,000 new employees in 2025 as part of a broader strategy to strengthen its technology and quick commerce capabilities.

The announcement was made during the company’s internal townhall event, ‘Flipster Connect,’ where CEO Kalyan Krishnamurthy and Chief Human Resources Officer Seema Nair addressed employees about future growth plans. A significant portion of the new hires will support Flipkart Minutes, its quick delivery service, and Super.money, its recently launched fintech offering.

In response to employee concerns about hiring in the current uncertain market environment, Krishnamurthy highlighted that Flipkart is seeing robust customer traction and is doubling down on artificial intelligence (AI) to drive future innovation. He revealed that the company’s investment in AI technologies has surged six times, signalling a major shift in operational focus.

“AI is not just a support function but is becoming central to how we deliver value,” Krishnamurthy said. “We’re building solutions that are faster, smarter, and more customer-centric.”

Flipkart restructures, eyes IPO

Flipkart Minutes, the company’s quick commerce initiative launched last year, has gained momentum amid competition from Zepto, Blinkit, and Swiggy Instamart. The company is aiming to expand its network to 800 dark stores by the end of the year to support faster deliveries and increase its market share in the segment.

In addition, Flipkart is advancing its corporate restructuring plans by shifting its legal domicile from Singapore back to India. The company says this move underlines its long-term commitment to the Indian market and aligns its structure with its operational footprint.

“We are encouraged by India’s evolving business ecosystem and policy framework, which makes it the ideal base for our future,” the company stated earlier.

The hiring plans and AI-driven strategy come at a time when Flipkart is preparing for a potential initial public offering (IPO). The company’s leadership emphasized that the focus remains on achieving profitability, innovation, and deeper customer engagement as it scales operations in a rapidly transforming digital economy.