According to reports, Google Pay has begun charging consumers a convenience fee for cell recharge plans purchased using the app's unified payments interface (UPI) service. While Google Pay formerly allowed customers to recharge prepaid plans and pay bills for free, it now appears to have followed rivals Paytm and PhonePe in instituting convenience fees for cell recharge transactions.
Google Pay has introduced a new charge of Rs 3 for users who want to recharge their mobile phones using the app's UPI service. This fee applies when users purchase prepaid plans through Google Pay, marking a change from the app's previous policy of not charging extra for such transactions.
Despite this change, Google has not officially announced the addition of convenience fees on its payment app. Users discovered this update when a customer shared a screenshot online showing a Rs. 3 convenience fee included in a Rs. 749 prepaid recharge plan from Jio. The fee applies to both UPI and card transactions.
A Twitter user mentioned that recharge plans costing less than Rs. 100 won't incur a convenience fee. However, plans between Rs. 100 to Rs. 200 and Rs. 200 to Rs. 300 will have charges of Rs. 2 and Rs. 3, respectively. Transactions exceeding Rs. 300 will face a Rs. 3 convenience fee.
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