HCL Expense Management Services, a subsidiary of HCL Technologies Ltd., has appointed Rick Valencia as its new CEO. Rick will be responsible for driving HCL EMS to the next level while enhancing the company’s competitive positioning in the global Telecom Expense Management (TEM) space.
Prior to joining HCL EMS, Rick Valencia, one of the early pioneers of the TEM industry, founded ProfitLine in 1992, serving as its CEO for 15 years and the Chairman since its first round of venture capital funding in 2001 till recently. He grew the company into a multi-million dollar industry leader with dozens of large enterprise and government clients. Earlier in his career, Rick created, built and ran several technology-enhanced service businesses.
“I am thrilled to be leading HCL EMS through its next stage of growth,” Rick Valencia commented. “Our parent company, HCL Technologies Ltd., brings us a global reach, access to massive amounts of human and financial capital and a desire to accelerate the growth of the overall organization through technology enabled services like TEM. Couple these resources with the great people at HCL EMS and their depth of expertise derived from providing services to some of the largest companies in the world and I believe we have the recipe for great success.”
HCL EMS was fully acquired on 1st September, 2008 by HCL Technologies. Through the acquisition of the USA-based Control Point Solutions, a leading manager of voice, data and wireless expense management, HCL became the first Indian BPO company to enter the global TEM space. After a successful integration and as part of the re-branding, CPS is now formally HCL Expense Management Services.
