Honeywell was recognized for automation excellence with three awards at the 2012 China Automation Service Products Summit (CASPS). The company won the Gold Medal in Automation Service Products, Excellence in Lifecycle Service Brands, and Excellent Case Study in Automation Services.
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The first annual event recognizes excellence in automation service products and was co-hosted by the China Instrument Manufacturers Association, Machinery and Electronics Business, and Automation Today organizations. Honorees were selected by a group of automation and industry experts.
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In awarding the Gold Medal in Automation Product Services, judges recognized Honeywell for its global service support centers that employ thousands of engineers and experts to deliver round-the-clock, localized customer service. The Excellence in Lifecycle Services Brands award also honored the company’s approach to helping manufacturers optimize performance and efficiency by being involved at every step, from a project’s preliminary discussion and system configuration, to comprehensive hardware and software upgrading, and on-site and remote expert assistance.
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“Lifecycle services have become an increasingly critical part of our portfolio for the process industries due in part to today’s faster evolution of technology,” said Liang Qiquan, director of Honeywell Process Solutions’ services business in China. “Making it easier and more efficient for our customers to cost-effectively upgrade their technology at their own paces is critical to improving plant safety, reliability, efficiency and sustainability. These awards underscore how important lifecycle services have become for manufacturers.”
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