Tata Power has announced implementation of its e-bill Module, a service that allows its customers to receive, view and make payments online. Tata Power aims to provide its customers a convenient option to get information and do meaningful transactions online, in a greener manner with this initiative. GREENOLUTION is believed to be a special and unique campaign initiated by Tata Power and signifies processes and initiatives that Tata Power has undertaken towards ensuring a greener and sustainable planet.
S. Padmanabhan, Executive Director - Operations, Tata Power said, "It's our endeavour to constantly innovate and provide services to exceed customer expectations. The e-bill module will help our customers to conveniently access their bills online and also reduce usage of paper, a more environmental friendly option."
Some of the recent customer care initiatives of Tata Power include a new modern call centre for calls related to electricity bill; a multi-lingual customer portal in English, Hindi and Marathi, to further facilitate and ease consumer connect with the company; mobile collection vans & bill payment kiosks for facilitating cash payments and credit and debit card online payment facility.
