Infosys(NYSE:INFY) has announced successful completion of an organization-wide technology transformation programme for UL. As part of the transformation, Infosys has integrated UL’s various business units and subsidiaries onto a single technology platform with centralized governance, standardized processes and higher workflow efficiencies to help the company meet customer demands faster. Infosys has worked with UL for close-to 10 years and is responsible for developing and managing its technology and business applications.Â
Christian Anschuetz, Senior Vice-President & Chief Information Officer, UL, said, “Infosys played a key role to accelerate our transformation. Today, we rely on the strong technology foundation they have built for us to effectively run our operations. We are now taking our alliance with Infosys to the next level as we co-create a unique platform that will help us to delight our customers further with better service and innovative products.”
 |
Sanjay Purohit, Senior Vice-President & Global Head, Products, Platforms and Solutions, Infosys, said, “Infosys is privileged to be part of the journey that saw UL transform against the backdrop of changing customer preferences as well as rapid technology and business model shifts. The strong and symbiotic relationship we have enjoyed with UL made it a winning journey for both companies. The road ahead looks even more promising as we bring together our technology and business expertise along with a robust set of software assets to create an information platform that will redefine customer experience for the services industry.”
The new platform also offers guided selling capabilities, ability to capture orders and manage fulfilment of projects and billing.  It provides an easy-to-use and transparent purchase experience for UL’s customers, while enabling cross-selling of services.
Â
