Avaya has released its Notification Solution (ANS) 2.0, an all-new collaboration solution that provides multi-channel notification to any endpoint - office, BYOD, home, signage, broadcast, web or social media.
According to the sources, by combining ANS with Avaya Aura Conferencing 7.0, RadvisionScopiafor video and open Web Services APIs enables instant crisis management communications and collaboration.
Bill Parkin, Director, Security and Business Continuity, Avaya, stated, “During the Colorado wildfires earlier this year, we were very concerned about how our area employees were personally being affected and also needed to keep them informed about access to our local facilities. We used Avaya Notification Solution to reach more than 1,200 employees, poll them to see if they needed aid and assistance, and provide them with information and instructions. This entire process took about 90 minutes - a significant reduction in time from just a year earlier when a similar event took nearly three days.”
The new solution is believed to help organizations and businesses reduce negative impacts from unplanned events by enabling fast, coordinated communication and collaboration across any endpoint. Moreover, messages can be sent via SMS, email, IM and audio formatssimultaneously.
