Kotak Mahindra Group has deployed Microsoft Exchange 2010 and Lync 2010 for better collaboration and communication amongst its employees. The Group implemented the technology platform as part of a unified communications strategy across its different business units. The deployment supports improved employee efficiency and better IT management.
Kotak Mahindra group is committed to providing an end user technology environment that is fully functional and still intuitive to use in order to enhance employee productivity. As part of this commitment, they deployed Exchange 2010 and Lync 2010 across the Group. The architecture of the products ensured ease of integration into the existing tech environment. They consolidated servers for these products across the Group leading to improved cost efficiency from higher utilization of resources, standardization and improved manageability of the IT environment. The deployment provides support for enhanced communication and collaboration across all employees of the Group.
 “With Exchange 2010 and Lync 2010, Kotak Mahindra Group is assured of a reliable, unified communication and collaboration platform that is backed by a comprehensive SLA.  The other great part is the 24/7 customer support that is included at no additional expense,” said Aruna Rao, Executive Vice President, Kotak Mahindra Bank.
Adoption of the technologies is speeded up by the fact that the products have an interface similar to other Microsoft products and they are intuitive to use. The familiarity of the products further made it easy for the employees to start using it right away, helping them to be more effective at their jobs.
