Customer Systems International (CSI) has acquired Kovair Software to form a new Australian entity, Kovair Pty Ltd which will leverage the strengths, products and workforces of the combined CSI and Kovair entities.
"This has been in the making for over 2 years and both CSI and Kovair have enjoyed a great partnership bringing ALM and ITSM to CSI's Australian clients," said Poh Cheung, COO of CSI, adding, "This seemed to be the natural next step for CSI and I'm glad we have come together to make this happen."
"We have been watching the steady growth CSI has had in the Australian market, and now with the combined backing of our US and India operations, CSI and Kovair can grow from strength to strength," said Bipin Shah, CEO and Chairman of Kovair Software, "I have also enjoyed the hospitality of the Victorian Government, and am pleased to contribute in some small way to the expansion of the bridge between our economies," he further announced.
Kovair Pty Ltd, doing business as CSI in Australia, will now have a workforce in Australia, US and India "We have had a number of investors and business partners approach us in the recent past but Kovair has stood head and shoulders above the rest with their unique offering in the ALM and ITSM space," said Cheung. "A CRM company was a great fit given the integrations we presently provide within our ALM and ITSM solution suites," he added.
