Trends to lookout for in 2016 include e-Governance and Digital India, boost in e Commerce, increase in rural connectivity and GST whose implementation will make the need for all businesses to adopt technology. Automation will make it easier for them to transact with each other throughout the country. This way GST will take this industry to the next level and would provide the much-needed push for electronics and hardware manufacturing in India
The ‘Digital India’ program is closely tied to ‘Make in India’ initiative. For India to transition to a digital future, it is imperative and important that a greater proportion of its consumption is serviced locally. Then only these initiatives can succeed.
The initiative can act as a significant push for the transformation of local economy first. If maximum consumption is serviced locally then it creates an environment to expand nationally and then globally.
Hikvision is of the opinion that the happier customers are with our brand, the longer they stay with us. Hikvision has been interacting with customers throughout their business relationship. Customer experience is an integral part of our CRM (customer relationship management) and getting closer to our customers is our number one priority. In order to capture customer feedback in real time and to facilitate more interaction, Hikvision launched last year a new website www.hikvisionindia.co.in with the objective to inform, educate, interact and communicate with the customers in India as we firmly believe that customer experience is a vital area that needs constant nurturing and care and with a greater focus on customer experience strategy.
Hikvision has been the global market leader in the security space for the fifth consecutive year. We came up with the Smart 2.0 solution that raised the bar for the entire CCTV industry with increased performance, functionality, usability and business productivity. We also have the Hikvision Quad Brid DVR (QBDVR), an open technology that meets the varied requirements of customers in India besides the latest version of EZVIZ App that makes it easy to manage your camera remotely from across the globe.
Hikvision has conceptualized a pan-India Open Day Training Program (ODTP) aimed at enhancing technical knowhow and developing core skills in designing effective and pre-emptive surveillance solutions with the help of company’s state-of- the art security products. The Program is receiving very good response from the trainees who included security professionals, students, IT experts and techno savvy youth. The ODTP is being conducted free of cost for the benefit of those who wanted to hone their skills in the security realm three days in a week of two sessions per day.”
Localization of content will what propel India to the Digital Future
