Siddharth Mahajani, Vice President & Managing Director – Indian Subcontinent, Infor
"As Indian businesses scale, the ability to turn data into timely, actionable decisions is becoming increasingly important for staying competitive. At Infor, we believe AI delivers the greatest value when it is embedded within the industry-specific processes where businesses already operate, rather than treated as a standalone technology.
Our Infor CloudSuites combine industry-specific enterprise capabilities with cloud technology, while the Infor Velocity Suite brings together industry AI agents, GenAI, process mining and automation. Together, these capabilities help organisations identify inefficiencies, automate routine work and make faster, more informed decisions within their existing workflows. Infor’s industry AI agents are designed around specific processes, roles and workflows, giving businesses the context and domain knowledge needed to apply AI in practical, measurable ways.
This approach is already being adopted by Indian enterprises as they modernise their operations. Godrej & Boyce, for instance, has been progressing its cloud transformation journey with Infor CloudSuite Industrial Enterprise, building on its use of Infor solutions across its manufacturing operations. For Indian SMEs in particular, industry specificity helps make technology adoption more practical and scalable. Infor’s Industry Process Catalogs (IPCs) provide preconfigured, industry-specific processes, configurations and supporting content that can help standardise core operations, streamline implementation and reduce the time and effort required to deploy a CloudSuite.
DRIVING PARTNER SUPPORT & PROFITABILITY
Our partner strategy is centred on building an ecosystem where partners can develop deeper industry expertise, expand their service capabilities and create new opportunities around cloud, AI and digital transformation. Through the Infor Partner Network (IPN), we work with partners that innovate, sell and deliver Infor solutions, providing access to technology, training, sales support, marketing resources and market development programmes. This enables partners to build differentiated capabilities while helping customers realise greater value from their Infor investments.
A key part of this strategy is enabling partners to move beyond traditional software implementation and build specialised practices around industry cloud, integration, AI, automation and ongoing application services. This creates opportunities for partners to participate across the customer lifecycle from implementation and migration to optimisation and continuous transformation.
India provides strong examples of this model. Godrej Infotech, an Infor Channel, Alliance, Development and Service Partner in India, has built expertise across implementation, customisation, integration, application support and maintenance across industries including manufacturing, logistics, retail, automotive and transportation. Importantly, Godrej Infotech is also an Infor CloudSuite Industrial Enterprise (CSIE) user, with expertise in implementing and supporting the platform. This combination gives its consultants first-hand experience of real-world manufacturing environments, which they can bring to customer engagements."
