In an ever more complex software testing world, good test management is an imperative that cannot be ignored. The often complex outsourcing deals in today’s context can lead to equally complex management issues. Indeed, according to Gartner, the leading cause of missed expectations is poor governance. When tackling these issues, test organizations are increasingly finding benefit from management tools.
Good test management delivers a range of benefits including reduced time-to-market, faster delivery, improved productivity through reduced rework, and better analytic results through increased visibility and control using dashboards. Such a test management function enables a centralized view across all elements of testing, both manual and automated, right from the development stage through to Quality Assurance (QA), during both the functional phase and performance. This activity can go a long way in ensuring full collaboration and control at every stage of the process.
A well-planned test management strategy is required to ensure higher levels of organization and control of the end-to-end testing activities and processes. Vijay Balasubramaniam, Global Head – Testing Practice at IT services and solutions expert, ITC Infotech, said, “At ITC Infotech, our test management approach is structured specifically to ensure effective application testing. We use a range of commercial and open-source test management and optimization tools and techniques as well as open-source tools that store information about how the testing is to be done. This includes a detailed plan of the testing activities. We also use them to develop, execute and assess all our testing activities, gather execution data from automated tests, and report on the status of all of our quality assurance activities.”
One of the latest trends in testing is the concept of the Global cubicle where testing is carried out by a number of testers across different geographies and time zones.
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