Maxx announces 15 Exclusive Smartcare Centres
Maxx Moblink Private Limited has announced the launch of Exclusive Smartcare Centres. The launch of company-owned and company-operated service centres will be an industry first and is open to customers from January 2015. The 15 Exclusive Smartcare Centres will be launched in New Delhi, Pune, Ahmedabad, Raipur, Nagpur, Jaipur, Chennai, Hyderabad, Vijayawada, Bangalore, Indore, Nagpur, Kolkata, Guwahati, Bhubaneswar and Mumbai.
At the launch, Ajjay R. Agarwal, CMD, Maxx Moblink Pvt. Ltd, said, "We, at Maxx, realize that customer service is not a back-end but a front-end tool and strategy for gaining consumer confidence and brand growth. We also believe that it is most important and pivotal to ensure that the consumer is provided with good service which is unmatched in the industry. Through our Maxx Smartcare Centres, we aim to connect directly with our customers to ensure their satisfaction."
The Smartcare Centre in New Delhi will be 156 sq. ft. in area and located in 12/16, 2nd Floor, Metro Mall, Aaray Samaj Road, Karol Bagh.
The Smartcare centres will address the concern of all after-sales service among smartphone users. Unlike regular service centres which are focussed on volume of repairs and revenues, the Smartcare centres will have the best of trained engineers, staff and would also have a world-class ambience. The engagement with the customers would be at differential levels since they would now be dealing directly with the company.
[caption id="attachment_1440132" align="alignleft" width="150"] Maxx announces 15 Exclusive Smartcare Centres[/caption]See What’s Next in Tech With the Fast Forward Newsletter
Tweets From @varindiamag
Nothing to see here - yet
When they Tweet, their Tweets will show up here.