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NetIQ’s Cloud Manager 2.2 helps Operators to improve User Experience

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In order to build and operate differentiated solution sets that are modular, flexible and cost-efficient, providers need more than just IaaS – they need an extensible platform that can enable a range of services. To address this aspect of differentiation, NetIQ has announced to offer the service providers with the ability to set up multiple levels of service to meet specific customer criteria and budget requirements. With this maximum range of choice and flexibility, providers can refine and differentiate their service offerings, while delivering greater business value to their customers.

Mike Robinson, Senior Solution Marketing Manager, NetIQ, said, Cloud service providers realize that they have a two-fold challenge: they must understand the fluid needs and demands of their customers, and deploy the right combination of technology that can deliver value at the speed of business. NetIQ offers these providers the cloud platform and complementary solutions with the service creation and personalization they require to fully differentiate their services from one-size-fits-all competitors and expand their brand footprint in a highly-competitive market.

NetIQ enables the operators with the ability to add SaaS services, such as Identity Management, Privileged User Management, Disaster Recovery-as-a-Service and others, to complement IaaS through a single common cloud service delivery platform.

The latest iteration of this platform, NetIQ Cloud Manager 2.2, includes a Cloud Mobile application designed for end-users to manage the cloud and new services at anytime, anywhere.