Today, the customer’s requirements are many, and companies try to gear themselves up to fulfil their needs and demands to the best of their capabilities. Employee productivity and job satisfaction can always be improved. For decades, offices have been synonymous with work, but as the technological revolution is picking up momentum, even this scenario is changing. Work is no longer confined to offices alone. Work is now seen as a productive activity that can take place in a home office, on the road or a thousand miles away in a satellite office. This is where enterprise mobility comes into play. With the help of mobile solution, one can have the power to remotely access all the information, tools and communication capabilities of the corporate office instantaneously. It is not confined to any geographical area.Every enterprise mobility needs and requirements are unique and different. One such company that can offer a range of solutions to take the office anywhere is Nortel. It can provide one with the time-proven process, designs expertise and services necessary to realize the full potential of taking office anywhere. It can provide mobility solution services for the following areas.
Planning and Designing
There are many issues one may need to consider before maximizing the potential of taking the office anywhere. From basic installation to meeting complex business needs, Nortel plays its part of providing assessment to the network in which it evaluates the network capabilities and operational resources for remote accessing. It also helps in projecting expenditures based on the company’s architecture and processes. Coupled with network planning and design, Nortel services can help ensure that the solution is well cared for throughout the lifecycle of the network, ensuring capability, assessing the employee and help in developing practical policies and guidelines for the virtual enterprise.
Installation and Integration
During the installation phase, Nortel service experts or the channel partners provide the services that an enterprise needs. From physical installation to that of integration of mobility solution into the network environment Nortel supports and implements escalation assistance to the IT team.
Maintenance Management and Security
Nortel provides a full range of maintenance services, ranging from self-support service to a complete range of managed and customized services.
Optimizing and Upgradation
Nortel helps to derive maximum return on the investment capital and helps ensure that the performance of the network environment continues to evolve. Mobility solutions are optimized for use on a variety of devices like mobile voice clients, Blackberry handheld devices, handheld PCs and laptops.
In conversation with Sukhvinder Ahuja, Microsoft Business Leader, Nortel India, VARIndia came to know the nitty-gritties of the company and its user-friendly devices.
Sukhvinder said that after the company’s alliance with Microsoft, they have come a long way and this is the best alliance Nortel has ever had.
New IP-Powered Business Solutions from Nortel are making it easy for service providers around the world to sell and host pre-tested VoIP services to small- and medium-sized businesses (SMBs). These solutions combine the latest VoIP technology with planning, installation, management and technical support from Nortel’s portfolio of Global Services for SMBs. They also include marketing support to help service providers target and sell VoIP to the growing SMB market.
“The needs of SMBs vary dramatically, and, as a result, they require VoIP packages that can provide a range of options from fully hosted to onsite IP solutions. Nortel’s IP- Powered Business Solutions can help SMBs deliver big business services like unified communications, integrated multimedia messaging and voice services like Automatic Call Distribution (ACD) with a simple yet powerful IP solution made specifically with the needs of SMBs in mind,” he further added.
Recently, Microsoft Corp. has launched its Microsoft Office Communications Server 2007. With this, businesses can implement comprehensive unified communications platform accessibility by using the Nortel IP Phone 8500 series unified communications devices from LG.
Designed to help enterprises drive increased productivity by simplifying the way employees communicate, the IP Phone 8500 series has been optimized for use with Office Communications Server 2007 and Microsoft Office Communicator 2007. Mobile users can utilize unified communications as effectively as fixed location office users, decreasing time-to-decision with anywhere, anytime access to key business applications. Users can easily access sophisticated unified communication capabilities such as VoIP, directory dialling, calendar integration, call diversion and presence checking. The IP Phone 8540 also supports the ability to securely access personal profile information such as contacts, calendars, voice mail and call logs.
Mumbai International Airport Limited (MAIL) has also planned to consolidate the majority of its data, telephony and video system onto a converged wired and wireless IP-based network powered by Nortel. As a long-term technology partner to MAIL, TCS will provide system integration for the converged triple-play communications upgrade project.
Today, unified communications are breaking down barriers between voice, email, conferencing, video, and instant messaging, ensuring that people always have an appropriate way to reach their peers. Hence, the launch of Office Communications Server 2007 has bought in the world exceptional unified communication capabilities, and the IP Phone 8500 family includes innovative end-user devices for accessing those capabilities with an ease of use that reflects the mission of providing customers with a great communication experience anytime, and at any location.
Finally…
The evolution of unified communications delivers significant productivity benefits: employees have greater flexibility over when, where and how they work, and are able to respond more quickly to the demands of a dynamic business environment. Teams can also use multi-modal collaboration capabilities to accelerate decision-making, project completion and development of new business opportunities. Taken together, these benefits result in significant improvements in business performance.
